China Success Stories asked:




In the quest for the essence of doing business with China, Hong Kong is historically speaking a logical port of call. In this dynamic city with a population of more than 7 million, we team up with Daniël Ben-Ezra, Media Director of Spotz Media. December 2005, he severed his ties and set out for China, armed with a pocket sized Lonely Planet. What are his findings so far? Can he confirm the prevailing prejudices about the Chinese and doing business in China? Or does he dispel any form of cultural clash?
The business appeal of China, Hong Kong in particular, is like a red rag to the energetic Daniël Ben-Ezra. This already led him into some typical Asian tours de force; from a stage-managed meeting with an intimidating majority of participants, to binge drinking competitions at business dinners. However, according to him, the corporate gap between Hong Kong and Europe is not that huge. “Of course there are some differences. Promises are easier made than we usually tend to do. And therefore, they are of lesser value. This could be due to the fact that the Chinese, in my experience, avoid conflicts. Consequently they are quick to make promises, even if they don’t really understand what you mean.”

Hierarchy

“If you compare the European way of doing business with that of the Chinese, the importance of networking in China is paramount. Moreover, decisions are invariably made at the top of the pyramid. There is a strong hierarchy. For example, it is a waste of time talking to assistants as they have little or no authority to make decisions. The Chinese are also very bureaucratic, they love the red tape of seals, multiple signatures and copies of forms.”

To put it differently: managing to get in at top level, and not attaching too much value to promises; is that what defines the key to success in Asia? “Of course you should never generalise. To give an impression: even in a relatively small city like Hong Kong (http://www.chinasuccessstories.com/2007/11/06/tax-in-china/), there is a big difference among its inhabitants. Between ‘real’ locals, people born in Kowloon or the New Territories, and Island Chinese. Island Chinese are often American Born Chinese, referred to as ABCs. A local Hong Kong Chinese often speaks poor English, is in general not very assertive and has specific cultural habits. On the contrary, an American Born Chinese is usually very westernized in his take on the world. In addition the inhabitants of Hong Kong, in comparison to the inhabitants of other Chinese cities, are better educated and more sophisticated. Foreigners can easily get by using English in this Metropolis, whereas on the mainland being able to speak a little Chinese generally proves to be of value.”

Trends

Apart from the demographic diversity, there are of course similarities between mainland China and Hong Kong. “The Chinese are equally ambitious and keen to profit from the growth of their super power. The country is developing itself just like the former British colony, to western standards of lifestyle and income. That does not necessarily mean that Europe or the United States of America set the tone. For example Japanese fashion is very trendy and pop stars from South Korea are very popular.”

Essence

When it boils down to how to successfully position yourself between all the other budding trendsetters, Daniël Ben-Ezra is more than emphatic. “The Chinese business culture is hard, ambitious and networking is very important. That demands versatility, determination and an open-minded approach, alongside the willingness to learn and work hard: common sense really. If, on top of that, you are able to communicate clearly, be polite and show respect to others, doors will open, which otherwise would have remained firmly closed. In my opinion, that probably is the key to business success in China!”

http://www.chinasuccessstories.com



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Khal Mastan asked:




ECONOMY. Thailand has a pro-business market economy driven by strong foreign investments and export oriented manufacturing especially in electronics, foods and automobiles. Thailand’s exports account for 60% of the country’s GDP. Thailand experienced strong economic growth prior to the Asian economic crisis of 1997 with GDP growth averaging 9.4% annually. However, the crisis adversely affected businesses in Thailand and saw the value of the Thai Baht decline by more than 50% against the US dollar. Since the crisis, the economy has grown on a growth path.
Thailand’s GDP was US$163.5 billion with a GDP per capita of US$2,537 in 2004. Thailand’s GDP grew by an average of 4.6% annually from 2000 to 2004 driven mainly by exports of high technology products mainly electronics. Inflation remained below 2.0% from 2000 to 2003 but increased to 2.8% by 2004. However, unemployment showed a declining trend from 3.6% in 2000 to 1.8% by 2004.

Nearly 60% of Thailand’s workforce is involved in the agriculture industry but contributed to only 9.8% of the country’s GDP in 2004. The services industry contributed towards 46.1% of Thailand’s GDP and manufacturing 44.1% during the period. Major industries include tourism, electronics, textiles and garments, processed foods, beverages, agriculture produce, jewellery, furniture, plastics, vehicles and vehicle parts and mining of tungsten and tin. Major agriculture products include rice, tapioca, rubber, corn, sugarcane, coconuts, soybean and milk.

DEMOGRAPHY. Ethnic Thais account for 75% of Thailand’s 65 million population and another 11% are Chinese or Sino-Thais who have assimilated into the Thai culture or are from mixed marriages. Minorities include Malays who lived mainly in southern Thailand and account for 4% of the population. Others include the Mon, Lao, Khmers, Puan and Karen minorities and immigrants from India. Nearly 95% of the country’s population are Buddhists while Malays in Thailand are predominantly Muslims. Thai is the national language while languages used by the minorities include Malay, Isan and Khmer. Schools teach English but proficiency is low and generally, the educated elite are more proficient with the language.

The majority of the Thai population still live in the rural communities though the proportion of the urban population is increasing. Thailand’s urban population increased from 22% of the total population in 2000 to 31% by 2004. Thailand’s capital and major city Bangkok accounts for nearly 8% of the country’s total population. Other major cities include Nonthaburi, Pak Kret, Hat Yai, Nakhon Ratchasima, Chiang Mai and Udon Thani.

Thailand successfully reduced the poverty level from 27% in 1990 to 10% by 2004. The proportion of the population categorised belonging in the low-income household is estimated at 60% while middle and high-income households account for 30%. The average household income in Bangkok is twice than the national average.

INFRASTRUCTURE. Telecommunication services to the general public are overall adequate. Internet broadband services are mostly concentrated in Bangkok. Cities and towns are well connected by roads but lacks super highways connecting Thailand’s cities and major towns. Cities the major towns are served by airports and well connected by buses and rail system.

INTERNATIONAL TRADE. Thailand’s major trading partners include Japan, US, China, Hong Kong, Singapore, Malaysia and Taiwan. Main exports from Thailand include electronics, vehicle and vehicle parts, textiles, garments, footwear, seafood, processed foods, rice, rubber, jewellery, electrical appliances including computers. Main imports include machineries and equipments, raw materials and finished products, consumer goods and fuels.

CONSUMER USAGE OF TECHNOLOGY. There were nearly 17.3 million installed fixed-line telephones in 2004 giving a *********** of 40% of all Thai homes installed with telephones. The *********** of mobile phones increased from just 7% of the population in 2001 to 42% or 27 million mobile phones by 2004. The *********** of computers is still low but increased from 5.1% of the households in 2001 to nearly 12% by 2004. The number of internet users reached an estimated 8 million in 2004 but most of the internet users are concentrated in Bangkok and the major cities and towns. The *********** of television in homes in 93% indicating many low-income homes have televisions.

RETAIL MARKET. The retail industry in Thailand totalled an estimated US$24.5 billion in 2004. There are nearly 300,000 traditional “mom and pop” stores in Thailand accounting for 65% of the total retail sales. However, there are 4,500 modern retail establishments (hypermarkets, supermarkets, department stores and convenience stores) accounting for 35% of the total retail sales. Most of the modern retail establishments are located in Bangkok. Shopping in modern retail establishments is increasingly popular and more establishments expected in the near future.

FOOD CULTURE. Rice is the staple food but while those in central and southern Thailand prefer white fragrant rice those in northern Thailand prefer the glutinous variety. Thai dishes are generally hot and spicy but foods from the northern region are generally milder. Thais are less adapting to western foods even if they could afford it compared to consumers in Singapore and Malaysia. However, bakery and coffer shop chains are gaining popularity among young professionals who have adapted to western culture.



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